# ACD Direct jobs and careers

> 1 open roles at ACD Direct as of October 21, 2026. Source: https://www.thejobsmap.com/company/acd-direct

ACD is a full-service Contact Center that handles customer interactions for companies that outsource all or part of their volume. Our two-pronged approach pairs leading SaaS technology and a distributed workforce of 1,000+ at-home agents across the United States to give premium 24/7/365 support. Text, phone, email, chat, or digital – the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data. – Technology – Experience: Since 2003, ACD has leveraged industry-leading CCaS technology with at-home agents to perfect the flexibility of the gig economy. The world is trying to convert the model that ACD has long perfected and continues to improve. Analysis: ACD uses live quality control and state-of-the-art AI to monitor and analyze 100% of your calls. We build custom, on-demand reports that track your KPIs. Development: Our proprietary tools can be deployed immediately to tackle your unique challenges. Our in-house software development team is available to assist with any custom requirement. – People – US-Based: Our staff is spread across the United States, covering all time zones, protecting from regional interruptions. Your calls will never be sent offshore. At-Home: Your customers deserve the highest quality, experienced, educated, and happiest team of agents possible. Our flexible work-from-home model attracts the best of the best with low turnover. Agile Staffing: ACD has developed a robust scheduling system that features short shifts, allowing fast ramping- up or down. This saves you money in crucial ways for your bottom line. Skills-Based: We use proprietary routing and scheduling tools. Agents are certified for your inbound calls and interactions. We record and analyze 100% of your calls to maintain the highest quality. How can we help you? Get in touch: We're here to get you where you want to go. https://acddirect.com/

## Key facts

| | |
|---|---|
| Open roles | 1 |
| Posted in the last 7 days | 1 |
| Cities hiring | 1 |
| Headquarters | Farmington, Utah, United States |
| Founded | 2003 |
| Employees | 11 to 50 |
| Industries | Customer Service |
| Website | https://acddirect.com |

## Where they are hiring

- Farmington: 1 open roles

## Newest open roles

- [Client Services Manager](https://www.thejobsmap.com/job/851eb52a-7792-46e6-b108-91a896f706c2), Farmington, Utah, United States

## Leadership

- Noah Rosales, Founder/ Owner
- Vicki W., Associate Vice President
- Tom Schollmeyer, Chief Technology Officer

## Common questions

### Is ACD Direct hiring right now?

Yes. ACD Direct has 1 open role listed as of October 21, 2026.

### Where is ACD Direct hiring?

The most open roles are in Farmington (1).

### Where is ACD Direct headquartered?

ACD Direct is headquartered in Farmington, Utah, United States and was founded in 2003.

### Who leads ACD Direct?

Noah Rosales, Founder/ Owner, is at the top of ACD Direct's org chart.

### How do I apply for a job at ACD Direct?

Pick a role on ACD Direct's TheJobsMap page and select Apply. Every listing links to the original posting on ACD Direct's own careers site, so you apply directly with the employer.