# Institute of Customer Service jobs and careers

> 0 open roles at Institute of Customer Service as of October 24, 2026. Source: https://www.thejobsmap.com/company/institute-of-customer-service

We are the independent professional membership body for customer service, working across all sectors to drive business performance through service excellence. We exist to improve your business performance by improving your customer experience. By working with business, the public sector and the Government, we are positioning the UK as world leaders in service – to build a strong economy.

## Key facts

| | |
|---|---|
| Open roles | 0 |
| Headquarters | London, England, United Kingdom |
| Employees | 11 to 50 |
| Industries | Government, Professional Networking, Professional Services |
| Website | https://instituteofcustomerservice.com |

## Leadership

- Jo Causon, CEO
- Eric Leenders, Vice President
- Richard Pash, Vice President Customer Service
- Winnie Armah FCCA EMBA, Chief Financial Officer
- Alison Jaap, Vice President
- Anthony Ryder, Chief Information Officer

## Common questions

### Is Institute of Customer Service hiring right now?

Institute of Customer Service has no open roles listed as of October 24, 2026. Roles appear here as soon as they are posted on Institute of Customer Service's careers site.

### Where is Institute of Customer Service headquartered?

Institute of Customer Service is headquartered in London, England, United Kingdom.

### Who leads Institute of Customer Service?

Jo Causon, CEO, is at the top of Institute of Customer Service's org chart.

### How do I apply for a job at Institute of Customer Service?

Pick a role on Institute of Customer Service's TheJobsMap page and select Apply. Every listing links to the original posting on Institute of Customer Service's own careers site, so you apply directly with the employer.