# Optical Consumer Complaints Service jobs and careers

> 0 open roles at Optical Consumer Complaints Service as of October 24, 2026. Source: https://www.thejobsmap.com/company/optical-consumer-complaints-service

The Optical Consumer Complaints Service (OCCS) is a free and independent mediation service designed to assist both consumers (patients) of optical care and the professionals providing that care. Funded by the General Optical Council, the regulatory body for opticians, optometrists, and dispensing opticians, the OCCS helps resolve disputes fairly and efficiently. Opticians and optometry practices have internal complaints procedures to address concerns raised by consumers. In most cases, issues are resolved informally. However, if a consumer and the optical practice are unable to reach a satisfactory resolution, the OCCS steps in to facilitate mediation. The goal is to help both parties find a mutually acceptable outcome, reducing stress and uncertainty. The OCCS is operated by Nockolds, ensuring complete impartiality. Every complaint is handled fairly and efficiently, allowing both consumers and professionals to move forward with confidence.

## Key facts

| | |
|---|---|
| Open roles | 0 |
| Headquarters | United Kingdom |
| Employees | 1 to 10 |
| Website | https://opticalcomplaints.co.uk |

## Common questions

### Is Optical Consumer Complaints Service hiring right now?

Optical Consumer Complaints Service has no open roles listed as of October 24, 2026. Roles appear here as soon as they are posted on Optical Consumer Complaints Service's careers site.

### Where is Optical Consumer Complaints Service headquartered?

Optical Consumer Complaints Service is headquartered in United Kingdom.

### How do I apply for a job at Optical Consumer Complaints Service?

Pick a role on Optical Consumer Complaints Service's TheJobsMap page and select Apply. Every listing links to the original posting on Optical Consumer Complaints Service's own careers site, so you apply directly with the employer.