# Research Metrics jobs and careers

> 0 open roles at Research Metrics as of October 23, 2026. Source: https://www.thejobsmap.com/company/research-metrics

Research Metrics was founded in 2004 to develop mystery shopping software. Through the years we have expanded our suite of products to move beyond mystery shopping into customer satisfaction, marketing research, internal auditing, and other data collection methods. Our core product is our Shopmetrics mystery shopping platform, however have brought many other products to market in recent years as we have matured in the industry. Our software is used throughout the world, with offices in both the US and Europe.

## Key facts

| | |
|---|---|
| Open roles | 0 |
| Headquarters | Sylvania, OH, United States |
| Founded | 2004 |
| Employees | 125 |
| Industries | Research, Consulting, Data Collection and Labeling, Market Research |
| Website | https://researchmetrics.com |

## Leadership

- Emil Tsankov, Co-Founder
- Dragomir Minkov, Manager Software Development
- Ssm Todd Heilman, Director Of Operations - Americas
- Daniela Nikolova, Marketing Manager

## Common questions

### Is Research Metrics hiring right now?

Research Metrics has no open roles listed as of October 23, 2026. Roles appear here as soon as they are posted on Research Metrics's careers site.

### Where is Research Metrics headquartered?

Research Metrics is headquartered in Sylvania, OH, United States and was founded in 2004.

### Who leads Research Metrics?

Emil Tsankov, Co-Founder, is at the top of Research Metrics's org chart.

### How do I apply for a job at Research Metrics?

Pick a role on Research Metrics's TheJobsMap page and select Apply. Every listing links to the original posting on Research Metrics's own careers site, so you apply directly with the employer.