# SparkCX jobs and careers

> 0 open roles at SparkCX as of October 23, 2026. Source: https://www.thejobsmap.com/company/sparkcx

Contact Center. Superintelligence. Starts Here. SparkCX: Transform Interaction Data into Executive Intelligence SparkCX is a cloud-native, serverless suite of contact center solutions built entirely on AWS, designed to replace anecdotal "gut-feel" with 100% data-backed certainty. We empower every executive function to move from reactive management to proactive strategy. Our Core Pillars Gain Insights: Transform 100% of unstructured voice and text into actionable intelligence, utilizing sentiment tracking and automated entity extraction to measure the real-time impact of product and marketing initiatives. Transform Process: Replace manual sampling with 100% automated audits to identify systemic friction points in your tech-stack, allowing you to prioritize development roadmaps and scale successful interaction patterns. Realize Savings: Quantify the financial cost of recurring customer friction to optimize digital transformation budgets and ensure total vendor accountability for outsourced BPO partners. Grow Revenue: Preserve customer lifetime value by flagging high-churn sentiment in real-time and surface unmet customer needs to drive data-backed product innovation. Why SparkCX? Future-Proof Engineering: Built on the latest advancements in Generative AI and Amazon Connect, SparkCX provides a disruptive, serverless architecture that scales with your business. Rapid Time-to-Value: Our solutions are designed for seamless deployment, allowing your organization to transition from implementation to operational excellence in days, not months. Human-Centric Intelligence: We protect agent well-being and reduce turnover by detecting real-time burnout markers, ensuring your team stays focused on genuine human connection.

## Key facts

| | |
|---|---|
| Open roles | 0 |
| Employees | 1 to 10 |
| Website | https://sparkcx.co |

## Leadership

- Matt Puccio, CTO and Co-Founder

## Common questions

### Is SparkCX hiring right now?

SparkCX has no open roles listed as of October 23, 2026. Roles appear here as soon as they are posted on SparkCX's careers site.

### Who leads SparkCX?

Matt Puccio, CTO and Co-Founder, is at the top of SparkCX's org chart.

### How do I apply for a job at SparkCX?

Pick a role on SparkCX's TheJobsMap page and select Apply. Every listing links to the original posting on SparkCX's own careers site, so you apply directly with the employer.