# TotalCX jobs and careers

> 0 open roles at TotalCX as of October 24, 2026. Source: https://www.thejobsmap.com/company/totalcx

TotalCX, formerly InteractiveTel, is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company's award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCX’s solutions are used by more than 4,000 businesses – from startups to Fortune 500 companies. For more information, visit https://totalcx.com/.

## Key facts

| | |
|---|---|
| Open roles | 0 |
| Headquarters | Houston, United States |
| Employees | 125 |
| Industries | AI/ML, Automation, Business Tools, Enterprise Software |
| Website | https://totalcx.com |

## Leadership

- Jack Behar, CEO
- Brian Futrell, Chief Operating Officer
- Jonathan Jackson, Chief Experience Officer
- Jose Rodriguez Bacallao, Vice President Of Research & Development
- David Malone, Chief Sales Officer
- Jon Findley, Vice President Of Communications And Infrastructure
- Michele Deflorio, Experience Manager
- Kristin Vargas, Digital Marketing Manager

## Common questions

### Is TotalCX hiring right now?

TotalCX has no open roles listed as of October 24, 2026. Roles appear here as soon as they are posted on TotalCX's careers site.

### Where is TotalCX headquartered?

TotalCX is headquartered in Houston, United States.

### Who leads TotalCX?

Jack Behar, CEO, is at the top of TotalCX's org chart.

### How do I apply for a job at TotalCX?

Pick a role on TotalCX's TheJobsMap page and select Apply. Every listing links to the original posting on TotalCX's own careers site, so you apply directly with the employer.