$17.50*/HR - Shift Leader - Jersey Mike's (Mike's 32027 Springfield)

WAGE

**$17.50 per hour, when including tips (est. $2.50 per hour) ***

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Be part of a team that is 100% focused on creating that memorable customer service experience with each and every interaction at 1131 Mohawk Blvd.

Work has never been so much fun!

Jersey Mike?s is dedicated to quality and service in all aspects of our business; our customers, products and our employees. You're not a face in the crowd, you're part of our family.

We are a family owned business and it shows.

We lead with compassion and community. And, are dedicated to creating opportunities for success and teamwork to grow.

This opportunity is a pathway to success, learning and additional responsibility.

ESSENTIAL FUNCTIONS:

• Ensure all customers receive service beyond their expectations.

• Handle customer "special situations" and requests immediately in a positive manner.

• Monitor all aspects of the restaurant's operation to anticipate problems.

• Enforce and maintain all Quality, Service and Cleanliness standards.

• Monitor and maintain proper staffing level and labor costs.

• Take appropriate steps to create a friendly atmosphere for employees and customers.

• Supervise and train Crew Members.

• Plan, organize and implement all daily operational routines and activities.

• Perform all Crew Position duties including opening/closing as needed.

• Follow all company policies for food safety and cash controls.

• 100% attendance

*tips are estimates based on historical data. They are not a guaranteed, they may vary and are in addition to the hourly wage