Job description
About the Role
Are you a data champion who thrives at the intersection of leadership and technical problem-solving? We are looking for a dynamic Data Support Team Lead** to spearhead a talented team of specialists ensuring the integrity, quality, and seamless flow of critical operational data. If you love optimizing complex SQL queries, mentoring high-performing teams, and turning data challenges into streamlined solutions, this is the perfect stage for your career growth.
About the Client
Our partner is a leading-edge tech company building product engineering across Fintech, iGaming, and Marketing. They turn innovative ideas into high-performing engines and launch them at scale. As their exclusive recruitment partner, Lionhires manages their full-cycle talent acquisition, connecting top-tier professionals with this fast-growing innovation hub.
What You Will Do
Lead and Mentor:** Guide, develop, and inspire a growing team of Data Support Specialists, fostering a culture of continuous learning and high performance.
Own Incident Management:** Act as the primary point of contact for all data-related incidents, critical requests, and high-level escalations.
Guard Data Integrity:** Ensure exceptional data quality and absolute integrity across complex gaming, player, and financial datasets.
Deep-Dive into Code:** Write, optimize, and maintain complex SQL queries for deep-dive data analysis, troubleshooting, and performance tuning.
Monitor & Resolve:** Proactively monitor data pipelines and swiftly resolve data discrepancies, system anomalies, or processing failures.
Collaborate Cross-Functionally:** Partner closely with Data Engineers, Analysts, Product, and Operations teams to bridge technical gaps.
Drive Process Excellence:** Implement, refine, and enforce data support processes, operational SLAs, and comprehensive technical documentation.
Champion Automation:** Analyze recurring data issues to identify root causes and drive continuous improvement and automation initiatives.
Support Global Operations:** Participate in an on-call rotation as required to support a 24/7 global environment.
What You Bring
Proven Expertise:** 3+ years of professional experience in data support, data operations, or data analytics.
Leadership Track Record:** 1+ years of experience effectively leading, mentoring, or managing a technical team.
Expert-Level SQL:** Advanced, mandatory proficiency in SQL, including writing complex queries, multi-table joins, window functions, and query optimization.
Database Savvy:** Solid experience working with large-scale datasets and relational databases (e.g., PostgreSQL, MySQL, MS SQL Server).
Pipeline Knowledge:** A strong understanding of data pipelines, ETL processes, and modern data warehousing concepts.
Industry Edge:** Prior experience within the iGaming, casino, or gaming industry is highly preferred**.
Soft Skills & Execution:** * Excellent communication and stakeholder management skills.
A strong sense of ownership and laser-focused attention to detail.
The ability to prioritize critical tasks and remain calm under pressure in a fast-paced environment.
What's in It for You
Financial Growth:** Highly competitive remuneration package with structured annual salary reviews.
Full Relocation Support:** Seamless relocation package including flights, 2 weeks of hotel accommodation, and full visa support for you and your family.
Premium Health Care:** Comprehensive private medical coverage including inpatient, outpatient, dental care, annual check-ups, and maternity support.
Wellness & Fitness:** Access to Europe’s most diverse sports and wellness membership, covering over 50+ unique activities.
Continuous Learning:** Excellent L&D opportunities, challenging projects, and partial compensation for English and Spanish language classes.
Work-Life Balance:** Generous time off with 24 non-business days of annual leave plus 6 fully paid sick days.
Perks & Culture:** Vibrant team-building activities and a special celebration gift on your birthday.