Job description
About the Role
We are seeking a dynamic and experienced AI Operations Trainer to deliver practical training in AI-driven business operations and workplace productivity. You will empower adult learners to apply AI tools to streamline processes, enhance efficiency, and support data-informed decision-making.
Key Responsibilities
Deliver training in AI applications for business operations and process improvement Facilitate hands-on learning using tools such as ChatGPT, Microsoft Copilot, and automation platforms Conduct both in-person and virtual training sessions Design and customise course materials based on real-world operational scenarios Teach learners how to apply AI for workflow automation, content creation, and administrative efficiency Guide learners through practical projects and implementation exercises Requirements 2–5 years of training experience in adult education, business operations, or AI-related topics 3–5 years industry experience in operations, administration, or process improvement with AI exposure Practical experience in: Business process automation Operational workflows and efficiency improvement Use of AI tools for workplace productivity Qualifications & Certifications Degree in Business Administration, Operations Management, Digital Transformation, or related field ACTA or ACLP certification (mandatory) Certifications in AI tools, automation, or prompt engineering preferred Preferred Skills Proficiency in prompt engineering and AI content creation Understanding of data compliance and ethical AI considerations Strong facilitation, communication, and problem-solving skills Experience delivering training via Zoom, Microsoft Teams, or other e-learning platforms Why Join Us Opportunity to lead AI transformation in business operations training Work with diverse learners and industries Be part of a forward-looking, digital-focused learning environment