Job description
The Hotel General Manager (GM) directs and coordinates activities in the overall day-to-day operations of the hotel, including the direct supervision of all departments. The GM will be trusted to make key decisions to ensure the hotel is efficient and profitable while setting standards for employee performance and guest service.
A successful General Manager will bring a strong sense of pride and ownership to the hotel and be proactive in their understanding of, and input on, the operational plans and budgets. This is an entrepreneurial role where one must have the skills to maximize the benefit of the resources available and build a strong culture of service and hospitality.