Job description
Job Location: Anantara Downtown Dubai
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
To serve the needs of the business, our guests, and our colleagues by ensuring that our guests are 100% satisfied with their experience while in our hotel. To make the impossible - possible The position of Concierge in the hotel is unique and challenging. He/She performs a role as an information provider, diplomat, salesperson, ticket manager, hotel representative and public relation agent.
This service is delivered with politeness, efficiency, and friendliness as we aim to continually exceed our guest’s expectation. At Anantara Downtown Dubai Hotels, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.
KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Anantara Downtown Dubai Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: To anticipate guest needs and handle guest inquiries to the full satisfaction of the guest.
To be knowledgeable on all facts of the hotel product and services, and the area in which the hotel is located. To oversee operations of the bell section and transportation operations. Not the right fit? Set up email alerts as new job postings become available that meet your interest!