Job description
We are hiring a Front Office Manager. Role Responsibilities: The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow. Essential Job Functions : Guest Service • Maintains guest service as the driving philosophy of the hotel. • Personally demonstrates a commitment to guest services in responding promptly to guest needs. • Is committed to making every guest satisfied. • Ensure