Job description
****Primary Responsibilities ****
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Assess risk events (i.e. Alerts), created by the Monitoring systems or created manually, to identify unusual customer behavior and escalate such unusual patterns for Analysis. Perform the assessment in accordance with the SOP procedure. Processing of Alerts/cases should be within the turnaround time (TAT) and should adhere to the quality guidelines.
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Share best practices with peers and support in creating an FCC Risk Management Culture of Excellence.
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Ensure Technology / Risk issues identified are reported and escalated to the delivery manager in a timely manner.
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Ensure regulatory requests received from country relating to AML are promptly informed to the delivery manager
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Complete all mandatory e- learning modules within stipulated timelines and attend trainings for which nominated
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Uphold the values of the Group at all times
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Assist the Delivery Manager / Manager in BCP / DR testing in addition to taking appropriate measure for managing crisis situation.
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Specialize in the identification of unusual customer behavior in segments like Retail, Private Banking and Corporates.
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Work in Shift according to Business requirement.
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Handling of Adhoc Responsibilities