Job description
The Care Navigator is responsible for conducting in-person hospital visits to meet with GLBHC patients during hospitalization and facilitate a safe, timely transition back to primary care. The Care Navigator serves as a liaison between the hospital, the patient, and the GLBHC care team by making face-to-face contact with admitted patients, assessing barriers to follow-up, supporting discharge planning, and coordinating post-hospital appointments at the patient’s assigned GLBHC site.
This role focuses on reducing readmissions, improving timely follow-up, addressing social and logistical barriers, patient engagement, and decreasing no-shows for post-discharge appointments.