
Job description
Reporting to the Manager, Billing, the Supervisor, Billing will be responsible for providing day-to-day supervision of the billing process, including the development and implementation of the Firm’s billing process improvements, billing best practices and the firm's overall billing strategy. The Supervisor will be responsible for the oversight and supervision of a team of billing coordinators, including training/mentoring, development, escalation handling, one on one meetings, ensuring consistent delivery of accurate, timely, and “white glove” service to Partners and clients.
The Supervisor will also handle a Billing portfolio which will include the management of full cycle billing, and operate as a subject matter expert in all billing matters.