Job description
ABOUT THE ROLE
We're an early-stage B2B SaaS company in the energy tech space, building an AI-powered platform that helps industrial and commercial operators maximize the economic value of their battery storage assets. We're looking for a proactive Member of Commercial Staff to help grow and support our customer base in Germany and beyond.
You'll work closely with the commercial team to build lasting customer relationships, develop a deep understanding of our product and market, and own the full customer lifecycle — from onboarding through to long-term satisfaction and value delivery. This role is a great fit for someone who thrives in a fast-moving environment, is genuinely excited about energy markets and the evolving regulatory landscape, and wants real ownership from day one.
WHAT YOU'LL DO
- Build and manage relationships with new and existing customers
- Develop deep expertise in our product, the battery storage market, and customer use cases
- Own and continuously improve the customer lifecycle — from onboarding to ongoing satisfaction and retention
- Identify opportunities to deepen customer engagement and drive long-term value for both the customer and the business
- Collaborate cross-functionally with product and technical teams to represent customer needs WHAT WE'RE LOOKING FOR Required: - 2+ years of experience in a commercial, customer success, sales, or business development role
- Professional proficiency in German (hard requirement)
- Strong communication and relationship-management skills
- Ability to develop and apply product, market, and customer insights
- Self-starter mentality — comfortable with ambiguity and eager to take ownership
- Genuine interest in energy markets, battery storage, and regulatory developments Nice to have:
- Background in energy, cleantech, or industrial SaaS
- Experience at a high-growth startup or in a consulting/advisory environment COMPENSATION & BENEFITS
- Salary range: $70,000 – $100,000 USD per year
- Visa sponsorship available LOCATION
- On-site in Munich, Germany
- This is not a remote role