Customer Support Agent – Turkish Language

About Worka. Nova: Worka. Nova is a BPO customer experience specialist, delivering exceptional customer care, sales, technical support, and back-office services to companies globally. Our expertise is focused on several different industry sectors such as Fintech, i. Gaming, and e-commerce industries, supporting more than 10+ languages.

About The Role

We are seeking a Turkish-speaking Customer Support Agent for our i. Gaming team. You will assist players via live chat, resolve issues, and ensure a smooth gaming experience while following company policies.

Requirements

• Fluent Turkish (C1), intermediate English (B2)
• Customer support experience
• i. Gaming experience preferred
• Familiarity with CRM systems and live chat
• Fast typing
• Strong communication, multitasking, and problem-solving skills Benefits
• Competitive salary with growth potential
• Training and career development
• Modern office in central Belgrade
• Private health insurance