Job description
As the Technical Communicator you will be responsible for providing technical support on Earthmoving Equipment and Engines. Research systems operations, service magazines, TIB’s and service letters and provide that information of our technicians, PSSRs and management. This job also requires Troubleshooting assistance, failure analysis reporting, DSN communications to Cat and technicians, sales reps and customers to enhance the service, sales and reliability of the Caterpillar Product.