The Madison Concourse Hotel

Front Desk Agent

The Madison Concourse Hotel

Madison, WI, USAFull timePosted Aug 3, 2026

Job description

Are you a customer service champion with a passion for creating exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? If you have a talent for connecting with people and a knack for organizing details, we have an exciting opportunity for you! We are seeking a Front Desk Agent to join our dynamic team.

You will play a critical role in ensuring that our guests are comfortable and happy with their accommodations, while providing personable recommendations and top-notch service! The ideal candidate will have open availability, as shifts vary based on business needs. Candidates should be available to work mornings, afternoons, evenings, weekends, and holidays with shift times ranging between 7am and 11pm.