Job description
A busy and established specialist medical practice is seeking a professional, intelligent, and personable Medical Receptionist to join their team in Port Elizabeth. This opportunity is ideal for an organized individual who enjoys working with people, thrives in a fast-paced environment, and is eager to learn.
Responsibilities
Welcome and assist patients in a professional and friendly manner. Manage appointment bookings and patient scheduling. Handle incoming calls, patient enquiries, and correspondence. Maintain accurate patient records and administrative documentation. Liaise with medical professionals, patients, and service providers. Ensure smooth day-to-day reception and front-office operations.
Process medical aid information and patient accounts where applicable. Assist with billing and practice administration duties.
Requirements
Grade 12 qualification. Fluent in isiXhosa and English. Computer literate with the ability to learn new systems quickly. Previous reception, customer service, administration, or medical practice experience will be advantageous. Experience with medical bookings and billing will be highly beneficial.