Job description
As part of the Front Office Global Transaction Banking in Spain, the candidate will farm an existing portfolio and As part of GTB Middle Office, you will be responsible for the delivery of the operational cash management and trade finance services execution for Societe Generale Spain Corporate clients.
The role demands Accurate operational skills, good planning and communication skills, professional integrity at all times and fluent in English.
You will be an effective team player and possess excellent interpersonal and communication skills (both written and verbal) with the ability to build and influence business relationships at operational levels of our multicultural organization.
Tasks and responsibilities:
Executing and controlling the implementation of corporate cash management projects for GTB/PCM customers, including proper follow up on KYC, Account Opening processes, implementation of credit lines and liquidity management structures and solutions, monitoring of credit exposure, set up of pricing conditions, etc.
Performing and controlling payment services, including, but not limited to Manual Transfers, Confirming, Social Security and Tax Payments, Cheques, etc and executing the necessary reconciliation tasks
Supporting Front Office commercial activities, including: i) drafting of contracts for credit facilities (Overdrafts RCFs, Confirming) and PCM Services (Cash Pool, Electronic Banking Tools, etc.); ii) provide client support in day do day queries; iii) identifying sales opportunities
Managing operational cash management incidents, in coordination with the support teams at HQ level (BO, Product team, etc) and FO
Delivery of a high-quality client service
Provide consistent, high quality client service and support to achieve high client satisfaction and loyalty
Act as a dedicated first point of contact for our clients regarding all their daily banking requests and incidences, including but not limited to: follow up of flows, opening of new accounts, cash pool changes, amendments to Electronic Banking set-ups, local credit facilities, billing of products as per agreed pricing etc., in coordination with the Sales team and with our Back Offices
Develop a close relationship with customers throughout the whole lifecycle and identify (and share with Front Office) business opportunities with existing customers
Ensure proper follow up on Anti Money Laundering requirements
Head Office Reporting and Permanent Supervision Requirements
Other tasks related to GTB MO responsibilities and processes
Job being supervised by Head of GTB/PCM MO on a daily basis, under procedures and guidance in place.