Lead System Engineer-Oracle SBC

Key Responsibilities

Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.).

Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings.

Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks.

Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911).

Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance.

Automation: Develop scripts for provisioning, reporting, and configuration management.

Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts.

Documentation & Governance: Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards.