Education Manager, Clinical Services

Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home.

Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description: The Manager of Education Services – Clinical provides operational and clinical leadership for Tennessee Oncology's simulation-based education program. This role is responsible for the day-to-day management of the Clinical Simulation Center, development and delivery of simulation curriculum, and oversight of clinical educators supporting simulation initiatives.

Working collaboratively with Clinical Services leaders, the Manager designs innovative, competency-based learning experiences that strengthen clinical skills, standardize practice, improve patient safety, and support excellence in patient care. This position serves as the organization's primary leader for simulation education while partnering with the Director of Education Services on broader educational strategy and organizational initiatives.

ESSENTIAL FUNCTIONS

Clinical Simulation Leadership Manages the daily operations of the Clinical Simulation Center, ensuring a safe, organized, and effective learning environment. Develops, implements, and evaluates simulation-based education programs that support clinical competency, onboarding, annual validation, and professional development.

Designs realistic simulation scenarios using evidence-based practices and adult learning principles. Facilitates simulation sessions, debriefings, skills validation, and competency assessments. Serves as the organization's clinical simulation subject matter expert and resource for simulation methodology. Coordinates standardized patient experiences, simulation schedules, equipment, and faculty support.

Oversees simulation technology, task trainers, manikins, audiovisual systems, and simulation inventory. Coordinates equipment maintenance, vendor relationships, and replacement planning. Leadership & Team Management Provides direct supervision, coaching, mentoring, and performance management for Clinical Services educators supporting simulation and clinical education.

Establishes team priorities, assigns work, and monitors progress toward departmental goals. Promotes collaboration, accountability, innovation, and continuous improvement within the education team. Supports recruitment, onboarding, and professional development of education staff. Assists the Director of Education Services in departmental planning, budgeting, and strategic initiatives.

Education

& Program Development Collaborates with nursing leadership, operations, physicians, pharmacy, research, and other clinical departments to identify educational needs. Develops standardized competency programs and simulation curricula that align with organizational goals. Supports implementation of new clinical workflows, technologies, equipment, and evidence-based practices through simulation and hands-on training.

Evaluates program effectiveness using learner feedback, competency outcomes, quality metrics, and operational performance data. Maintains documentation of simulation activities, competency validation, attendance, and continuing education records. Collaboration & Continuous Improvement Partners with operational and clinical leaders to improve patient safety, clinical quality, and team readiness through simulation.

Serves as an internal consultant for workflow improvement, process redesign, and competency development. Utilizes performance data, root cause analysis, and quality improvement principles to recommend educational interventions. Supports organizational initiatives and special projects as assigned. KNOWLEDGE, SKILLS & ABILITIES: Extensive knowledge of simulation-based education methodologies and adult learning principles.

Strong understanding of oncology clinical operations and ambulatory healthcare workflows. Knowledge of competency assessment, clinical skills validation, and performance improvement. Demonstrated leadership and personnel management skills. Excellent facilitation and debriefing skills. Strong project management and organizational abilities.

Ability to prioritize multiple initiatives while meeting deadlines. Effective written, verbal, and presentation communication skills. Ability to coach, mentor, and develop clinical educators. Strong analytical and problem-solving abilities. Ability to foster collaboration across multidisciplinary teams. Ability to manage confidential information appropriately.

Willingness to travel to clinic locations as needed.

EDUCATION

& EXPERIENCE: Bachelor of Science in Nursing (BSN) required. Current Registered Nurse (RN) license in the State of Tennessee. Minimum of four (4) years of clinical education experience, including simulation-based education. Minimum of three (3) years of progressive leadership or management experience. Experience designing, facilitating, and evaluating simulation programs.

Experience with competency validation and adult learning methodologies. Preferred Master's degree in Nursing, Education, Healthcare Administration, or related field. Healthcare Simulation Educator (CHSE or CHSE-A) certification or ability to obtain within 12 months of eligibility. Oncology nursing experience. ONS Chemotherapy/Biotherapy Provider Certification (or obtain within organizational requirements).

Experience with simulation technology, audiovisual systems, and learning management systems. OOCUPATIONAL RISK CATEGORY: PHYSICAL REQUIREMENTS: Job Title: Physical Activity Required Amount of time None Less than 1/3 (Occasionally) 1/3 to 2/3 (Frequently) More than 2/3 (Regularly) Standing X Walking X Sitting X Fingering or manual dexterity X Repetitive finger motion X Lifting or exerting force X Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X Over 100 pounds X Reaching or stretching X Climbing or balancing X Crouching or stooping X Speaking X Hearing X Seeing (with correction) X