Director, Enterprise Application Support

The Director, Enterprise Application Support has responsibility for all Foundation enterprise applications and intelligence including maintenance, availability, optimization, and user adoption. This Director collaborates with Foundation business entities and the Information & Enterprise Risk (I&ER) team cross-departmentally to capture user needs and deliver application and intelligence solutions aligned with business objectives and goals.

This role also manages vendor relationships, ensures applications meet business requirements, participates in the rationalization and feasibility of the application portfolio, develops application training, maintains application performance, and resolves critical issues.