Global Blue

Key Account Manager Local Account

Global Blue

Japan - TokyoFull timePosted Aug 3, 2026

Job description

Main duties and responsibilities

  • Sales activities to acquire new Tax free merchant. Including negotiating terms and conditions and concluding contracts.
  • Particularly, the role will be to develop the drugstore industry and other specialty retailers.
  • After signing the contract, he/she will be responsible for representing the company to the merchant until the Tax free service is launched.
  • Must work collaboratively with other teams like IT team and sales support team.
  • After the start of the service, he/she is responsible for giving appropriate instructions to a junior account manager to increase the satisfaction of the merchant and increase its sales amount.
  • Record, and report activities for each account, using the sales force accurately for the above purposes. Background and Education
  • Minimum 5 years’ experience in Large Account or Sales Management
  • Experience with solution for retailer (like POS, payment services, other IT Service integration) is preferred.
  • Preference will be given to candidates with extensive personal networks in the drugstore industry and other retail sectors. Specific skills and knowledge
  • Written and spoken business Japanese a must
  • Written and spoken English a bonus
  • General understanding of the sales cycle
  • Excellent written/verbal communication and presentation skills in Japanese
  • Knowledge of retail systems and operations a plus
  • Understanding of inbound business