AVP/VP, Asset Transfer Specialist (Wealth Management Ops), CBWMO, Group COO

Job Purpose: Primarily responsible in managing the end-to-end execution of asset transfers for wealth clients. Supports initiatives and projects of the unit. The role combines operational oversight, client-centric service delivery and risk management Key Accountabilities/ Responsibilities: End to End Asset Transfer Management in ensuring customer transfer request are processed accurately and timely within agreed SLA Provide seamless support to internal and external stakeholders on transfer feasibility, timelines, documentation requirements and timely support to meet the project deliverables Risk, Compliance and controls in ensuring strict adherence to the Bank’s operating guidelines and regulatory/market requirements.

Maintain robust controls to mitigate operational and reputational risks Investigate and resolve exceptions, failed trades and reconciliation breaks promptly Process Improvement and Change Management – drive continuous improvement in turnaround times and error reduction Process different types of transfer covering equities, fixed income, funds and digital assets Liaise with different parties such as CDP, front office and external third parties for security transfer Liaise with front office and custodian to ensure smooth settlement transfer Ensure all cash and securities breaks are promptly investigated and follow up Ensure all transfers instructions are processed in accordance the Bank’s operating guidelines and compliance to market requirements Handle security transfers queries from FO and other stakeholders Monitor daily workflows to ensure adherence to service level and turnaround times Assist in and lead ad-hoc projects on behalf of team.

Work with project stakeholders in ensuring timely implementation Identify process improvement opportunities and support transformation initiatives Support team manager in resource planning and workload management Requirements: Diploma/Degree holder with minimum 5 years’ relevant working experience in Asset transfer , preferably in a private banking setup Excellent stakeholder management and communication skills Strong client-centric mindset with attention to details and with a strong control mindset Strong communicator and collaborate effectively with stakeholders Strong analytical and problem-solving skill Manage multiple priorities and work under pressure to meet tight deadlines and managing volume surge Location: DBS Asia Hub Job: Operations Schedule: Regular Employee Status: Full time