Job description
Job Description – O2C (Cash Posting & Billing) Hiring: O2C – Cash Posting & Billing Location: Pune, Maharashtra Roles: Associate | SME | Team Lead CTC: Associate: ₹4.47 LPA SME: ₹6.14 LPA Team Lead: ₹9.37 LPA Requirements Key Responsibilities: Perform Cash Posting/Cash Application activities with high accuracy. Manage Billing & Invoicing processes.
Reconcile customer payments and Accounts Receivable transactions. Investigate and resolve billing, payment, and cash application discrepancies. Ensure timely allocation of customer payments. Maintain compliance with SLAs, quality standards, and process guidelines. Coordinate with internal stakeholders to resolve payment-related queries.
Generate and maintain reconciliation reports and process documentation. (Team Lead) Lead a team, monitor productivity, ensure SLA adherence, conduct quality reviews, and provide coaching to team members. Eligibility: Experience in Order to Cash (O2C) with Cash Posting/Cash Application & Billing. Good understanding of Accounts Receivable (AR) processes.
Hands-on experience with Billing, Invoicing, Payment Reconciliation, and discrepancy resolution. ERP knowledge (SAP/Oracle preferred). Good communication and analytical skills. Ability to work in a fast-paced, SLA-driven environment.
Preferred Skills
Strong attention to detail and problem-solving abilities. Good MS Excel knowledge. Experience in shared services/BPO environment is an added advantage. Work Location: Pune, Maharashtra Employment Type: Full-Time Notice Period: Immediate to 30 Days Preferred