Job description
Position: Revenue Assurance Analyst Location: Kolkata Full time permanent position Job Summary and Responsibilities: Responsible to perform Revenue Assurance tasks/efforts for assigned clients that includes:
- Identifying and recovering inaccurate expenses via anomaly detection, contract analysis, order and invoice analysis.
- Reporting results
- Managing client relations by providing requested information and meeting clients’ targets.
- The role consists of analyzing customer data (revenue data, provisioning date, ordering data, contract information) to identify areas where the client under bills its customers.
- Identified under billing instances must be validated and corrected in collaboration with the client.
- Utilizing TEOCO proprietary tool, create audit reports, review and analyze data output from multiple sources and identify revenue recovery opportunities in clients' customer base.
- Work with multiple stakeholders to validate findings and drive revenue recovery.
- Document research, work activities, and correspondence as needed and/or required.
- The analyst will be given a monthly and yearly revenue target to achieve by finding billing issues for the assigned client/s Required Skills & Competencies:
- Demonstrated analytical and problem-solving skills, coupled with strong communication abilities.
- Experience working in client IT environment, CITRIX , VDI, high security
- Expertise on MS Excel
- Experience in data analysis, customer/client communication
- Experience with Telecom order to bill processes.
- Understanding on Telecom Vendor / customer/ Service Provider Invoices, PO, Audit , Contract/SOW/WO, Tariff
- Knowledge on SQL, or MS Access, or Python or Business Objects is a plus
- Experience in Revenue Assurance model in Telco background is a plus NOT mandatory
- Bachelor's Degree, preferably in Finance, Accounting, Economics, Mathematics, or Statistics.
- Desirable: Telecom background Preferred Skills / Tools Knowledge (Responsibility one, two, three, etc)