Ops Assistant Shipchandler

Red Ember Recruitment is seeking an organized and detail-oriented Ops Assistant Ship-chandler on behalf of our client. This role is responsible for providing back-office administrative and sales support functions within an international ship supply environment. The successful candidate will play a key role in processing quotations, validating orders, coordinating supplier information, and ensuring accurate administration across internal ERP and client systems.

Quotation & Sales Administration Capture and process quotations on client online platforms and internal ERP systems. Review supplier proposals to ensure compliance with client requirements. Verify pricing structures, currencies, and tariff applications. Submit completed quotations to the relevant Account Manager. Upload quotations and supporting documentation to approval systems.

Liaise closely with the Commercial Manager regarding proposal anomalies and applications. Order Processing Validate client orders upon receipt. Process orders accurately from placement through to invoicing. Ensure supplier and client information is correctly captured within the ERP system. Monitor order progress and resolve administrative discrepancies.

Supplier & Client Coordination Maintain effective communication with suppliers and internal stakeholders. Support the commercial team with administrative and operational requirements. Ensure documentation is complete, accurate, and submitted within required timelines.

Requirements

Qualification in International Trade, Logistics, Supply Chain, Business Administration, or related field. Matric. Previous experience in international trade administration. Logistics industry experience advantageous. Shipchandling or maritime industry experience highly advantageous. Strong understanding of international trade processes and documentation.

Excellent administrative and data capturing skills. Proficiency in Microsoft Office Suite, particularly Word and Excel. Experience working with ERP systems. High attention to detail and accuracy. Strong organizational and multitasking abilities. Ability to work independently and manage competing priorities. Excellent communication and interpersonal skills.

Analytical and problem-solving capability. Adaptable, proactive, and able to perform under pressure. Professional approach when dealing with clients, suppliers, and stakeholders.