Job description
About Dermatouch Dermatouch is a fast-growing skincare brand committed to delivering dermatologically tested, high-quality products directly to our customers. We are expanding our operations and looking for a Supply Chain Executive who has strong experience in D2C (Direct-to-Consumer) supply chain management to ensure smooth and efficient logistics across e-commerce and quick commerce channels.
Key Responsibilities
Manage end-to-end supply chain operations across D2C and e-commerce platforms. Coordinate with 3PL partners, courier services, and warehouses for order fulfillment and timely deliveries. Monitor inventory levels, track product movement, and ensure stock availability across channels. Oversee packaging, labeling, and dispatch SOPs to ensure compliance and quality.
Collaborate with customer care and operations teams to reduce RTO (Return to Origin) and failed deliveries. Ensure efficient reverse logistics handling for returns/exchanges. Work closely with vendors for procurement, agreements, and performance evaluation. Generate MIS reports, analyze shipment data, and recommend process improvements.
Drive cost optimization, TAT (Turnaround Time) reduction, and operational scalability.
Requirements
Requirements Bachelor’s degree in Supply Chain, Operations, Logistics, or related field. 1 - 3 years of experience in supply chain management (preferably with a D2C brand, FMCG, or e-commerce). Proven experience in 3PL management, courier coordination, and warehouse operations. Proficiency in MS Excel, Google Sheets, ERP/SAP, or logistics management tools.
Strong problem-solving, time management, and analytical skills. Excellent communication, negotiation, and vendor management abilities.