Supervisor of WFD Culture and Training
Job description
Responsible for designing, developing, and delivering in-person training and professional development programs for Workforce Development. Facilitate engaging, instructor-led learning experiences that drive employee engagement, collaboration, professionalism, and organizational performance for leadership and staff. Partner with leadership to identify skills gaps and create targeted live training pathways supporting career progression.
Maintain department Standard Operating Procedures (SOPs) to ensure consistent onboarding and high-quality learning resources. Analyze feedback, outcomes, and workplace climate data to continuously optimize programs. Coordinate key metrics and reporting to demonstrate training impact and align with organizational goals.