Job description
To strengthen our Collaboration & Email* group, we are looking for an M365 Service Engineer – Exchange & Collaboration ** to join O365 Collaboration team in Generali Operations Service Platform.
Your Responsibilities**
- Serve as the primary contact for mail and collaboration services for Generali Germany and Austria
- Manage, configure, and optimize Microsoft 365 services with a focus on Exchange Online and hybrid environments
- Support and lead transformation projects from Lotus Notes/Domino to Microsoft 365
- Ensure compliance and security standards are consistently applied across all platforms (desktop, mobile, virtual)
- Develop and maintain automation tools and scripts (primarily in PowerShell, also NodeJS/C# when required)
- Create add-ins, GUIs, and workflows to improve efficiency and user experience in Outlook/Exchange
- Administer and synchronize Active Directory / Azure AD objects and attributes relevant to mail services
- Maintain and improve interfaces between Exchange-based mail environments and existing Domino domains
- Analyze, monitor, and optimize mail routing in collaboration with security service teams
- Provide 2nd-level support for mail services and define tasks for 1st-level support teams
- Apply GOSP standards and contribute to the continuous improvement of collaboration services in Germany and Austria