Job description
Résumé du poste / Summary Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split.
Working with external Channel Account Managers and SE. This role requires you to be bilingual in English and French. Description du poste / Job description FUNCTIONAL RESPONSIBILITIES AND DUTIES Maintain accurate pipeline of business Proactively reaching out to our end user customers to secure upcoming renewals and look for addon, upsell and cross sell opportunities.
Work with and assist ESET resellers and distribution partners as required throughout the sales process to complete sales through the channel Maintain accurate account and contact information Respond to voicemails per company policy Provide & process any and all sales related materials (Quotes, Sales orders, Invoices, Trial Licenses, Etc.)
for channel partners Handle and/or resolve ESET license credential inquiries/issues for channel partners Record and maintain accurate notes for all sales-related activity in Salesforce Provide back-up support to sales team colleagues as needed/required by management Attend all sales meetings and trainings as required.
You must be bilingual in English and French to qualify for this role. REQUIREMENTS Education: Professional fluency in French is required for this position, with strong proficiency in English 2–4 years of experience in Account Management, Sales, or a related field College diploma or bachelor’s degree preferred Hybrid work environment (two days per week in-office), supporting Quebec and Eastern Canada Must be flexible and available to meet the needs of the department, as well as prospects and customers of ESET Up to 10% travel required to support partners, attend events, and participate in in-person collaboration, including trainings, offsites, and team-building activities Proficiency in Microsoft Office Suite and Salesforce CRM environment Experience:
- Years of work experience: 2-4 years Knowledge:
- Basic Knowledge of Microsoft Excel and Word
- Knowledge of Outlook Avantages du poste / Benefits Famille Remboursement des frais de scolarité Prime de retour au travail en cas de congé de maternité Journée de bénévolat Bureau Café et collations Autres REER (Régime enregistré d'épargne-retraite) Programme de référence ________________ Family Tuition Reimbursement Maternity Leave Return to Work Bonus Volunteer Day off Office Coffee & Snacks Other RRSP (Registered Retirement Savings Plan) Referral Program Emplacement principal / Primary location Toronto Autres lieux d'implantation / Additional locations Type d'heure / Time type Full time