International Voice Process- Graduate- Navi Mumbai (Vikhroli)

Title: International Voice Process Representative Location: Vikhroli, Mumbai (Work From Office) Job Type: Full-Time Industry: BPO / Customer Support / International Voice Process Summary: We are seeking International Voice Process Representatives for a top multinational company in Mumbai. This is a great opportunity for candidates looking to build a career in a global, fast-paced BPO environment.

The role involves handling international voice interactions, delivering high-quality customer support, and working in night shifts with pick-and-drop cab facilities provided. High-performing candidates may be absorbed into the client payroll based on performance and business requirements.

Key Responsibilities

Handle inbound and outbound voice calls with international customers Provide accurate, professional, and timely responses to customer queries Maintain strong customer relationships with a customer-oriented approach Ensure high service quality and customer satisfaction Adhere to defined process guidelines and performance standards Work in a 5-day rotational work schedule Requirements Experience: 0.

7 to 5 years of experience in the voice domain Education: Graduate (mandatory) Language Requirement: Excellent verbal and written communication skills in English Other Requirements: Strong interpersonal and customer-handling skills Willingness to work in night shifts Immediate joiners required Ability to work in a fast-paced BPO environment Additional Details: 5-day rotational work week Structured training and continuous support provided Contractual role with the possibility of extension or permanent absorption Potential for absorption into client payroll based on performance and business needs Opportunity to work with a globally respected brand Benefits CTC: Up to ₹40,000 per month Laptop and other required assets provided by the company Provident Fund (PF) Two-way cab facility (Pick & Drop) Other Details Regarding This Job: Location: Vikhroli, Mumbai (Work From Office only) Age Criteria: Open / As per company policy Gender: Male & Female candidates can apply Eligibility: Graduates with 0.

7–5 years of voice process experience Qualification: Graduate (mandatory) Graduating Year: Any year pass-out (No restriction) Shift: Night shift (Pick & Drop facility provided) Payroll: 3rd party payroll Communication Skills:Excellent English communication (Verbal & Written) / Strong interpersonal and customer orientation skills Relocation: Relocation is not available