Job description
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide.
We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
About the Role
We are looking for a Senior Accounts Receivable & Revenue Recognition Accountant to join our Global Order to Cash (OTC) team. Reporting directly to the OTC Director, you will play a key role in ensuring the accuracy and integrity of the Accounts Receivable function, supporting monthly financial close, revenue recognition activities, cash application, audit requests, and bad debt accounting.
This role requires a proactive finance professional with strong accounting knowledge, excellent analytical skills, and capacities in providing clear and robust explanations. The ability to collaborate across Finance, Sales Operations, Billing, and FP&A in a fast-paced SaaS environment is key.
Key Responsibilities
Revenue Recognition Monitors the revenue and provides analyses. Handles reconciliations impacting revenue recognition. Investigates billing and revenue-related discrepancies. Monitors the monthly closing tasks for revenue. Coordinates the stakeholders (Finance, Sales, Billing) to ensure the accuracy and timeliness of the revenue.
Accounts Receivable & Cash Application Performs daily cash application and ensures timely and accurate allocation of customer payments. Investigates and resolves unapplied cash, payment discrepancies, and short payments. Reconciles customer accounts and maintains accurate AR balances. Supports complex account reconciliations and customer payment investigations (including marketplaces).
Monitors aging balances and collaborates with the Cash Collection team on dispute resolution. Month-End Close Performs month-end Revenue and AR close activities in accordance with the financial close calendar. Prepares and reviews balance sheet reconciliations related to Accounts Receivable. Prepares accounting journals related to Revenue, AR, cash application, and bad debt.
Ensures completeness and accuracy of Revenue and AR reporting. Bad Debt & Accounting Calculates and provides to RTR the bad debt provisions and write-offs. Monitors doubtful accounts and recommends provisioning adjustments. Supports the review of customer credit risk from an accounting perspective. Audit & Compliance Prepares audit documentation and responds to internal and external audit requests.
Maintains strong internal controls and ensures compliance with accounting policies. Assists with process documentation and continuous improvement initiatives. Process Improvement Identifies opportunities to improve OTC processes and automation. Participates in finance transformation and system enhancement projects. Creates and maintains Standard Operating Procedures (SOPs).
Qualifications
Bachelor's degree in Accounting, Finance, or a related field. 3–5 years of experience in Accounts Receivable, Cash Application, Revenue Accounting, or General Accounting. Strong understanding of accounting principles and month-end close activities. Experience with Revenue Recognition (IFRS 15, ASC 606), ideally in a software company.
Experience with bad debt accounting and account reconciliations. Experience supporting external audits. Experience in a SaaS or multinational environment is an advantage. Knowledge of ERP systems (Workday preferred) and Microsoft Excel. Experience with billing platforms or cash application tools is a plus. Skills Strong analytical and problem-solving skills.
High attention to detail and accuracy. Ability to manage multiple priorities and meet tight deadlines. Excellent communication and stakeholder management skills. Ability to work independently while collaborating with global teams. Continuous improvement mindset. Languages Fluent English (written and spoken) is required.
French is a plus