Job description
Role: AWS Production Support Engineer Location: Toronto Office Hybrid: 2 days in office per week Experience: 7–10 years Skills: Digital – Cloud DevOps & AWS Cloud Platform Support Engineer + Payment Domain Detailed Job Description
- Strong production support and debugging skills for AWS-hosted applications and infrastructure.
- Perform incident management, troubleshooting, and root cause analysis (RCA).
- Strong knowledge of AWS serverless services and observability tools (CloudWatch, logs, alerts).
- Handle deployment, change management, and release support.
- Ensure high availability, performance, and reliability of applications.
- Work with development teams for bug fixes and enhancements.
- Experience with AWS CDK, GitHub Actions, TypeScript or Node.js, and Docker/Kubernetes. Key Skills
- Hands-on experience with core AWS services and production troubleshooting.
- Familiarity with AWS services including Lambda, RDS, Glue, CDK, CI/CD (GitHub Actions), ECS, EC2, Redshift, DynamoDB, Cloud Migration, Cost Optimization, Security, SQS, and SNS.
- Understanding of containerized environments (Docker/Kubernetes).
- Exposure to CI/CD concepts along with GitHub Actions. Top 3 Required Skills
- AWS Core Services with Docker/Kubernetes
- AWS CDK, GitHub Actions
- TypeScript or Node.js Top 3 Preferred Skills
- AWS Core Services with Docker/Kubernetes
- AWS CDK, GitHub Actions
- TypeScript or Node.js