Job description
Embed AI capabilities into telco products, channels, and operational workflows.
Key Responsibilities
Customer apps (chatbots, recommendations) Call centre tools (agent assist, summarisation) Network operations (predictive maintenance) Develop prompt engineering and agent workflows Integrate AI into APIs, mobile apps, and enterprise systems Work closely with product squads in agile delivery Requirements Full-stack or backend engineering (Node.
js, Python, Java) Experience with LLMs, prompt design, agent frameworks API integration, microservices UX awareness for AI-driven interactions Benefits Feature adoption rate Customer experience improvements (NPS, CSAT) Reduction in manual effort (call centre, ops)