Job description
Experience & Background: Minimum 1 year of experience in Events, Banquet Sales, preferably within the hospitality industry. A background in Food & Beverage is highly preferred, with good understanding of menus, setup, service standards, and banquet operations. Skills & Competencies: Strong communication skills with good command of English, both spoken and written.
The candidate should have excellent administrative skills, be well organized, and able to handle quotations, contracts, event orders, follow-ups, and reports accurately. Attention to Detail Must have strong attention to detail to ensure all event requirements are properly communicated and executed, including setup, menu selection, guest preferences, billing instructions, and special requests.
Sales & Customer Service Should be sales-oriented, confident in dealing with clients, and able to convert inquiries into confirmed business. Must have a professional approach, good negotiation skills, and the ability to build long-term relationships with corporate and social event clients. Personality & Appearance: Presentable, well-groomed, and professional in appearance, with a positive attitude and pleasant personality.
The candidate should be confident, energetic, and able to represent the hotel in a professional manner. Operational Knowledge: Good understanding of hotel operations, especially banquet, F&B, rooms, reservations, and finance coordination. Should be able to work closely with different departments to ensure smooth event delivery.
Other Requirements The candidate should be flexible with working hours, able to work under pressure, handle multiple events at the same time, solve problems quickly, and maintain a high level of guest satisfaction. Familiarity with hotel systems, Microsoft Office, and event planning tools is an advantage. Skills & Competencies Attention to detail and quality excellence Leadership and team management Guest orientation and service excellence Time management and organization Problem-solving skills Professional grooming and presentation Working Conditions Flexible shifts including weekends and holidays.
Office-based with frequent coordination across departments. Physically active role (standing, walking, inspecting rooms)