Job description
Under general supervision of the Customer Service Supervisor, the Customer Service Coordinator represents the City of College Station through participating in and overseeing day-to-day utility customer service-related activities involving contact with the general public, including but not limited to assisting with oversight of the daily operations of the utility customer service team; handling difficult, complex, or sensitive customer service issues; implementing work procedures; and coordinating and monitoring work activities to provide timely and accurate utility billing and collection functions related to electric, water, sewer, garbage, roadway maintenance, and drainage service.
This is...