Job description
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose The Junior Part Sourcer provides administrative and operational support to the sourcing function by assisting with the identification, pricing and availability of parts.
This role is responsible for executing allocated sourcing tasks accurately and efficiently, supporting warranty and non-warranty claims, and maintaining supplier communication. Working under guidance, the Junior Part Sourcer contributes to cost-effective sourcing, data accuracy and compliance with established processes and service standards.
Responsibilities
Sourcing Support Conduct basic part and price sourcing using approved systems and supplier channels. Support phantom quote sourcing by obtaining preliminary pricing and availability. Verify part numbers, pricing and availability with suppliers Accurately capture sourcing information and maintain data integrity. Assist with 3rd party and non-warranty claim sourcing under guidance.
Gather multiple supplier quotes where required and submit to senior sourcer for review. Follow up with suppliers on outstanding quotes or confirmations Ensure adherence to sourcing guidelines and preferred supplier lists. Operations Management Assist with warranty claims part and price confirmations by validating information with suppliers Support senior sourcers with documentation and follow-ups related to claims Ensure required information is captured correctly to support claim processing Flag discrepancies or pricing variances for further investigation Support the delivery specific goals in terms of implementing cost reduction, risk management, or creating synergies, following established systems and protocols.
Approve or reject a price difference based on the investigation of the quotation in question. Operational Compliance Follow sourcing policies, procedures and systems requirements Ensure all activities comply with agreed SLAs and governance standards Maintain accurate and auditable records of sourcing and pricing decisions Strictly adhere to all sourcing Standard Operating Procedures (SOPs), policies and governance frameworks.
Stakeholder Engagement Maintain professional working relationships with suppliers and internal stakeholders Escalate service or SLA issues to leadership Respond to and record day-to-day incidents with suppliers and to routine queries from suppliers and internal customers in a timely manner to enable delivery of the agreed services and supplies.
Engage with suppliers to request quotes, confirm availability and follow up on queries Build and maintain professional working relationships with suppliers Provide updates to internal stakeholders on sourcing progress Escalate supplier-related issues or SLA concerns when required Provide timely updates to internal teams on request status.
Work Scheduling and Allocation Receive and execute assigned sourcing tasks in line with defined priorities and SLAs Maintain accurate tracking of work progress and update internal systems accordingly Escalate complex queries or delays to leadership Ensure record keeping of all VAPS costing activities. Personal Capability Building Develop knowledge of parts, suppliers and sourcing processes.
Build understanding of pricing structures and cost drivers. Participate in training and coaching to develop sourcing capability. Continuously improve accuracy, turnaround time and quality of work.
Education
Grade 12/ SAQA Accredited Equivalent (Essential) Experience 1 or more years' work experience (Essential); Experience in Motor Body Repairs (Advantageous); Experience in the Insurance Industry (Advantageous) Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.