Job description
HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Back Office Administrator to join our team!
Your role
Process and monitor client withdrawal requests Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations Communicate with banks and payment processors Assist clients with general finance inquiries via phone and email Collaborate with other departments for back office related tasks Provide daily screenshots of payment gateway balances for accounting reconciliation Check KYC documents when required Requirements 1+ years’ experience in a Back Office, Finance or similar role Good command of the English language (oral and written) Experience in the FX/ Financial Services Industry will be considered an advantage Computer proficiency Attention to detail Benefits 22 days of Annual Leave (reaching up to 30 days per year based on years’ service) Participation in the Company’s Medical Scheme from day one Birthdays are always a day off Referral Bonus – refer a candidate we would all enjoy to work with All applications will be handled with the strictest confidentiality.