Job description
About Hexnode
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Summary
The Sales Coordinator plays a key role in supporting the sales team by handling administrative tasks, coordinating with clients and team members, and ensuring smooth day-to-day operations. This individual acts as the backbone of the sales team, enabling them to focus on driving revenue and building customer relationships.
Key Responsibilities
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Sales Support
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Assist the sales team with documentation, quotations, proposals, and presentations.
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Ensure all client requests and inquiries are addressed promptly.
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Coordinate and maintain records of client interactions, contracts, and deals.
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Order Processing and Management
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Manage and process purchase orders, sales orders, and invoices.
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Customer Relationship Management
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Maintain customer databases and update records in CRM software.
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Coordination and Collaboration
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Act as a liaison between the sales team, clients, and other internal departments such as marketing, finance, and operations.
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Schedule meetings, calls, and sales presentations.
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Reporting and Analysis
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Prepare sales reports, performance metrics, and forecasts.
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Analyze market trends, competitor activities, and customer feedback to provide insights to the sales team.
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Ensure compliance with company policies and regulations.
Requirements
- Proven experience in a sales support or coordination role (1+ years preferred).
- Familiarity with CRM tools and Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Customer-focused with problem-solving aptitude.
- Ability to work independently and in a team environment.
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).