Job description
We are looking for a proactive and detail-oriented Back Office Support Intern to join our team. This internship is ideal for candidates who have good communication skills, basic computer knowledge, and are eager to gain hands-on experience in client support and operations.
Key Responsibilities
Assist with client onboarding and ensure a smooth onboarding process. Handle client queries and issues via WhatsApp, phone, and email. Perform client onboarding data entry and maintain accurate records. Manage client renewals and follow up with customers as required.
Requirements
Good communication skills in Hindi and English (spoken and written). Basic computer proficiency (MS Office, email, internet, data entry, etc.) Good organizational and coordination skills. Willingness to learn and work in a fast-paced environment.
Benefits
Practical experience in customer support and back-office operations. Exposure to client relationship management. Opportunity to work with cross-functional teams. A supportive learning environment with professional growth opportunities.