Assistant, Collections (Accounts Receivable) with German SCDMNT
Coca-Cola Europacific Partners
Job description
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. Job Purpose The role supports Accounts Receivable activities, including management of customer outstanding balances, follow-up on open receivables, and resolution of payment-related issues.
It ensures accurate financial records and contributes to timely cash collection. The position also participates in process improvements and supports operational initiatives within the Collections function.
Key Responsibilities
Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc.) Ensures that CCEP policies are adhered to (e.g. approvals, financial guidelines, etc.) Ensures that the collection of debt is actioned on a daily basis by using variety of communication channels Ensures the accuracy of collection records including maintenance of the relevant ledgers and applies debt collections strategy as appropriate Ensures that cash collection period end closing procedures are completed efficiently, accurately and in a timely manner Monitors and forecasts incoming and outgoing customer payments on a regular basis Ensures Collections procedures are updated and completed efficiently, accurately and in a timely manner Ensures that any supporting documentation are provided to customers as requested Ensures all follow up issues on Collections are managed accordingly to the given timelines.
Provides support and advice on Collections processes where required Proactively improves the quality of end-to-end processes through identification and resolution of issues and continuous improvement Key Stakeholders Internal: SSC Service Lines, BU Finance Teams, local Finance Business Partner External: CCEP customers, suppliers Experience required Experience in a multinational organization and/or Shared Services environment with a good business acumen A good understanding of wider Customer to Cash area processes Ability to assess a problem and escalate it to the appropriate level Good Excel skills.
ERP experience desirable, preferably SAP Strong customer service orientation Language Capability & expert level
- Fluent in English and German Education & Qualifications requir ed
- Bachelor’s Degree in finance or similar Capability required & Expert level
- Analytical Thinking
- Foundational
- Relationship Management
- Foundational
- Collaborative Influencing
- Foundational
- Finance Operations and Accounting
- Foundational
- Process Excellence
- Foundational
- System Literacy – Intermediate Behavioural Capabilities Excellent communication & interpersonal skills Time management, planning and organization Drives performance, efficiency and effectiveness Strong focus on providing the highest level of customer service Our employee value proposition: Being Rewarded Market Competitive Salary Annual Compensation & Bonus Cycle CCEP Shares Purchase plan & Matching Share Food Vouchers Flexible Working Allowance Being Connected Everyone’s Welcome – Inclusion, Diversity & Equity Culture Keep In Touch program – in support of parental care Inspiring Office layout with Great beverages and Sofia subsidized canteen Referral Program Being Developed & Valued Professional Qualifications Support & Sponsorship Ninja Community and Lean Six Sigma Certification CCEP learning platforms & Leadership training curricula Career Growth and Talent Progression Recognition program Being Well Flexible & Hybrid Ways of Working Additional days paid leave at start and on top – Birthday, Qualification & Volunteering; Wellbeing & Sports program, including corporate discounts & subscription fees Wellbeing Community & Initiatives Employee Assistance Program Additional Health Plan & Dental Insurance Being Inspired Social Projects & Community Charity programs Participation in Corporate Challenges - marathon, sports, fun External life coach speakers and Work-Life balance lectures Team Building & Fun Events We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.