Junior Assistant Front of House Manager

Junior Assistant Front of House Manager – Luxury Hotel | Constantia, Western Cape Kendrick Recruitment is seeking a motivated and service-oriented Junior Assistant Front of House Manager to join a prestigious luxury hotel located in the Constantia area. This position is ideal for a hospitality professional eager to develop their management skills within a refined and guest-focused environment.

Key Responsibilities

Support the Front of House Manager in overseeing daily front office operations. Ensure all guests receive a warm welcome and a consistently high level of service. Assist with staff supervision, training, and scheduling. Handle guest queries, feedback, and complaints in a professional manner. Coordinate with other departments to ensure smooth communication and efficient service delivery.

Oversee check-ins, check-outs, and billing procedures with accuracy and professionalism. Maintain a strong presence in the front office to support both team members and guests. Uphold the property’s standards of excellence and contribute to continuous service improvement.

Requirements

Previous experience in a front-of-house or guest relations role within a luxury hotel environment. Excellent communication and interpersonal skills. Strong organisational abilities and attention to detail. A proactive, professional, and guest-focused attitude. Willingness to work flexible hours, including weekends and public holidays.

Familiarity with hotel property management systems will be advantageous. Salary: Negotiable, dependent on experience. This opportunity is perfect for an ambitious individual looking to advance their career within a luxury hospitality setting. Kendrick Recruitment invites applications from candidates who are dedicated to delivering outstanding guest experiences and contributing to a dynamic front-of-house team.