Sales Manager (SDR's)

ABOUT IRIS IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms. We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.

📍 Location: Manchester (Office-based) 💷 Salary: Competitive Base + Bonus 👤 Reporting to: Head of Sales 🚀 ABOUT THE ROLE As a Sales Development Manager at IRIS, you'll lead and develop a team of Sales Development Representatives (SDRs), playing a key role in driving our new business growth. Based in our Manchester office, you'll be responsible for building a high-performing sales development team that consistently generates quality opportunities for our wider sales organisation.

You'll coach, motivate and develop your team to achieve and exceed KPIs, while fostering a positive, collaborative and high-performance culture. Working closely with Sales, Marketing and Enablement teams, you'll continuously improve prospecting strategies, optimise performance and ensure your team delivers a best-in-class customer experience from the very first interaction.

This is an exciting opportunity for an experienced sales leader who thrives on developing people, driving performance and making a measurable commercial impact. 🎯 KEY RESPONSIBILITIES

• Lead, coach and develop a team of Sales Development Representatives (SDRs).
• Recruit, onboard and train new team members, ensuring they have the tools and support to succeed.
• Drive a high-performance culture focused on achieving individual and team KPIs.
• Monitor team performance through regular 1:1s, coaching sessions and call reviews.
• Support SDRs with prospecting techniques, objection handling and qualification skills.
• Work closely with Sales Managers to ensure a seamless handover of qualified opportunities.
• Collaborate with Marketing to maximise campaign performance and lead conversion.
• Analyse performance data to identify trends, opportunities and areas for improvement.
• Ensure CRM accuracy, reporting and pipeline visibility across the team.
• Lead by example, creating an engaging, inclusive and motivational team environment.
• Identify and implement continuous improvements to processes, tools and ways of working. ✅ WHAT WE'RE LOOKING FOR We're looking for someone who has:
• Previous experience leading or coaching a team of SDRs, BDRs or inside sales professionals.
• A strong background in B2B sales, ideally within a software or SaaS environment.
• A proven track record of developing high-performing sales teams and delivering against KPIs.
• Experience recruiting, onboarding and coaching sales professionals.
• Excellent leadership, communication and stakeholder management skills.
• Strong coaching ability with a passion for developing people and helping them reach their potential.
• Experience using CRM platforms such as Salesforce, alongside sales engagement tools.
• Strong analytical skills with the ability to interpret performance data and drive improvements.
• A proactive, resilient and collaborative leadership style. WHY YOU’LL LOVE WORKING HERE
• Impact: Your work will influence millions globally.
• Growth: Continuous learning and career development opportunities.
• Belonging: A culture that celebrates diversity and empowers every individual. READY TO APPLY? Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone. WHAT TO EXPECT FROM OUR HIRING PROCESS Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:

1. Application review — we assess your experience and potential
2. Initial call — a short conversation to learn about you and share more about the role
3. Skills assessment — tailored to the position, e.g. case study, coding challenge or portfolio review
4. Final interview — meet the team and explore how you'll make an IMPACT at IRIS We'll always walk you through the specific stages at the start of the process so you can prepare with confidence. If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.