Customer Liaison & Executive Assistant

The Customer Liaison and Executive Assistant is responsible for providing exceptional customer service by responding to inquiries and coordinating inspections and appointments. The role involves managing key customer communication, ensuring warranty deficiencies are documented and relayed to the appropriate teams. Additionally, the position requires handling various administrative tasks, including managing executive calendars, travel arrangements, and providing weekly updates on key customer and construction trackers.

The individual in this role will work closely with internal teams to streamline processes and ensure smooth customer experience throughout the pre- and post-possession stages.