Client Experience Supervisor - Travel Account

The Client Experience Supervisor leads a frontline team delivering high-touch client service across multiple business lines and distribution channels. This role is accountable for the day-to-day quality of the client experience, the performance and development of the team, and for identifying and driving operational efficiencies without compromising service standards.

The ideal candidate brings first-hand exposure to international travel or premium service environments and holds the team to a best-in-class standard.