ServiceNow IT Operations Management (ITOM) | Associate Manager

We're Hiring: Service. Now IT Operations Management (ITOM) | Associate Manager Location: Hyderabad Experience: 7.5+ Years Role: Associate Manager (P1) We are looking for an experienced Service. Now IT Operations Management (ITOM) professional to join our team. This role involves supporting critical enterprise applications, driving AI-enabled solutions, and ensuring seamless IT operations Requirements Required Skills ✔️ 7.

5+ years of IT experience with strong expertise in Service. Now ITOM ✔️ Experience with Incident, Problem, and Change Management processes ✔️ Good understanding of the ITIL framework and Service Management ✔️ Strong analytical, troubleshooting, and problem-solving skills ✔️ Experience with scripting/programming and enterprise application support ✔️ Knowledge of Generative AI, Agentic AI, or AI-assisted productivity tools is an advantage ✔️ Excellent communication and stakeholder management skills