Job description
As a Customer Success Representative, you will champion customer outcomes through training, onboarding, and ongoing communication and use these experiences to create retention strategies. Your strengths in soft skills will foster key relationships and enhance our customers’ experiences. In this role, you will be involved in training and educating customers, demonstrating Milliman’s value to customers at every touch point, and delivering proactive support and guidance leading to our customers’ success.
Through these responsibilities you will bring new life to an organization’s health plan and be a key influencer in our internal efficiency. Bilingual in English/Spanish required.